Case Manager

A case manager is a professional responsible for overseeing and coordinating the investigation and resolution of compliance or risk management cases. The case manager ensures that all steps are followed according to organizational policies and regulatory standards, assigns tasks to team members, and communicates updates to relevant stakeholders. Case managers play a key role in maintaining case integrity and driving the process to a timely conclusion.

Their responsibilities also include documenting findings, preparing reports, and implementing any recommended actions from the case review.