CDD Note

A CDD (Customer Due Diligence) note is an annotation added to a customer’s profile or case file that provides context or additional information relevant to the due diligence process. Notes can include observations made during verification, risk assessments, or follow-up actions taken. CDD notes help compliance teams maintain comprehensive records and ensure that key details are not overlooked.

Properly maintaining CDD notes contributes to better case management, transparency, and compliance with regulatory standards.